Privacy Policy

1. Introduction

Solas Security (“we”, “us”, “our”), registered at A5, DIEZ, Dubai Silicon Oasis, Dubai, UAE, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website at solassecurity.com and use our services.

By accessing our website, you consent to the practices described in this policy. If you do not agree, please discontinue use of our site.

2. Data We Collect

We may collect the following categories of personal data:

• Contact information — name, email address, phone number, and company name submitted via our contact form or newsletter sign-up.
• Usage data — IP address, browser type, operating system, pages visited, time spent on pages, and referral source, collected automatically through cookies and analytics tools.
• Communication data — records of correspondence when you contact us by email or through our website.

3. How We Use Your Data

• To respond to your enquiries and provide requested services.
• To send newsletter updates you have subscribed to (you may unsubscribe at any time).
• To improve our website, content, and user experience.
• To comply with legal obligations and enforce our terms.
• To detect, prevent, and address technical or security issues.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent — when you subscribe to our newsletter or submit a contact form.
• Legitimate interest — to improve our services and maintain security of our website.
• Legal obligation — to comply with applicable laws and regulations, including UAE Federal Decree-Law No. 45/2021 on Personal Data Protection.

5. Data Sharing & Disclosure

We do not sell your personal data. We may share data with trusted third-party service providers who assist in operating our website and delivering our services (e.g., email delivery, analytics, hosting). These providers are contractually obligated to protect your data.

We may also disclose data if required by law, court order, or governmental authority.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit (TLS), access controls, and regular security assessments.

8. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent at any time (without affecting prior processing).
• Object to processing based on legitimate interest.
• Request data portability where technically feasible.

To exercise any of these rights, contact us at info@solassecurity.com.

9. International Transfers

Your data may be processed in jurisdictions outside the UAE. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: